Performance, Cost & Schedule Management:

• The primary role of the Project Manager (PM) is to manage the interrelated criteria of performance, cost, and scheduled throughout the design and build process. This ensures that the project stays within the contractual boundaries. In response to customer requests for schedule improvements or technical changes, the PM must collaborate with internal teams to develop solutions. They are responsible for maintain and Integrated Master Scheduled using MS Project. The PM takes ownership of assigned projects and is accountable for meeting customer and internal commitments related to scheduled, cost, customer requests, and profit. This is achieved through effective collaboration with internal teams to execute project requirements.

Customer Relationships:

• Building and maintaining external and internal customer relationships is a fundamental aspect of the PM's role. The PM is expected to establish trust and confidence with customers through proactive and appropriate communication at various levels, using multiple communication channels, including project status updates and issue presentations.
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Risk and Opportunities:

• The PM is responsible for tracking and effectively communication risks and opportunities on projects. They collaborate with internal and external teams to develop strategies for mitigating risks and capitalizing on opportunities to enhance schedule and profitability. The PM conducts variance analysis with support from the Finance team.
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Change Control:

• Understanding customer requirements and distinguishing between needs and wants is critical. The PM manages changes in scope by working the appropriate team members. This process includes recognizing changes, preparing change requests, submitting them, and capturing the associated cost and schedule impacts in compliance with the contract. The goal is to generate additional profit for company while meeting customer needs. Key points of control are during the proposal phase, contract acceptance phase, kick-off, and design phase. The PM negotiates with the customer to finalize changes and capture value for the organization.
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Leadership:

• The PM plays a leadership role in a matrix organization, leading project, and shared resource operation teams to achieve program and organizational goals. They facilitate communication, organization, motivation, and inspiration within internal teams to meet project objectives. Individual accountability is ensured through clear actions and expectations. The PM promotes collaboration through well-organized and purposeful meetings and builds and maintains high levels of trust through strong teamwork, empathy, and transparency. Depending on their level within the organization, they may also oversee other PMs or team members.