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ABOUT THE ORGANIZATION
SMBC MANUBANK was formed by a group of banking entrepreneurs in June 1962. Our scope is to serve the specialized needs of California middle-market businesses, manufacturers, wholesalers, distributors, importers, exporters, and service companies, including small businesses and professionals.
The anticipated salary range for this role is between $107,000.00and $147,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Our mission is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a core of highly skilled and seasoned bankers.
To achieve our mission to be the 'bank of choice' for middle market and professional services companies, we are focused on our vision to be the premier California regional business bank that can provide the sophistication and expertise of a larger institution with the personal 'high touch' services of a smaller bank.
Specialties:
Commercial Loans and Lines of Credit, Asset-Based Financing, SBA Loans, and Specialized Financing, Real Estate Loans, Cash Management Services, International Services
This Loan Operations Unit Assistant Manager is responsible for providing both oversight and hands-on coverage for all areas in the Loan Operations Unit including supervisor roles and assigned projects.
* Assist with the management of the Loan Operations Unit, consisting of approximately 12-18 people. Oversee the tasks and assignments to ensure work is completely timely and accurately.
* Manage the performance of the team members through coaching and mentoring as necessary.
* Provide superior customer service to both internal and external customers.
* Funding and boarding new loans on the core loan system
* Process loan extensions and modifications
* Perform post boarding quality control loan audits to ensure data integrity and appropriate tickler(s) are setup for any follow-up items/tracking
* Ensure new UCC filings, continuations and terminations are handled timely.
* Order Tax Contracts
* Approve loan advances, payments and payoffs.
* Review and/or approve demands and paid off loan processing (collateral release including preparation of reconveyances), ensuring that required timeframes are adhered to.
* Review and/or approve construction loan draw requests and inspection reports, order Title Endorsements
* Review and/or approve charge-offs, REO's, adjustments.
* Troubleshoot and resolve system/processing issues with the assistance of the IT Department as necessary.
* Analyze, prepare, and train for periodic updates to system software, and verify that enhancements are working correctly.
* Responsible for working directly with the Bank's auditors and examiners. Prepare responses and action plans to management on any findings/recommendations.
* Conduct research necessary to address loan problems (data entry errors, payment exceptions/misapplications, etc.), resolve, and communicate outcome to appropriate parties.
* Monthly report preparation: Commitment report balancing, SMBC Commitment report, D&B report, Treasury report, FHLB collateral pledge report, 1502 Colson report and remittance
* Create and maintain department desktop procedures
* Assist manager with special projects including system conversion (planning, testing, validating, vendor communications, cross-training).
* Responsible for adhering to and complying with all Bank policies and Federal and State banking laws and regulations
* Prepare performance evaluations for staff, including any disciplinary actions (counseling, probation, etc.) as may be required.
* Manage the department in the absence of the department Manager.
* Other duties as assigned.
Education: Associates Degree or equivalent experience.
Experience, Skills & Responsibilities:
* Minimum of 5+ years of experience in Loan Servicing, preferably with knowledge of SBA, ABL, Construction, Commercial and Business Loans. Familiarity with all phases of Loan Servicing/Operations
* Ability to identify problems and develop solutions when needed.
* Highly proficient PC skills including MS Excel and Word
* Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing and over the phone.
* Ability to work independently within the scope of responsibilities for the position and completes assignments in a timely manner.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.