Shared Services: Community Health Workers (Full-Time, Day Shift) -

Job Summary: The Community Health Worker is responsible for helping patients and their families navigate and access community services, access health care services, and adopt healthy behaviors. Supports providers and the care management teams through an integrated approach to case management and community outreach. Provides social support and informal counseling, as well as advocate for individuals and community health needs. Assists clinical personnel with community outreach, such as home visits, assists with health assessments, and involvement in various clinical-community intervention activities will be required when assigned. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. One year of experience working in a community-based setting preferred.

Knowledge and Skills: Experience working in a multi-cultural setting. Knowledgeable about community resources appropriate to needs of patients/families and provide referrals for services to community agencies as appropriate. Knowledge of basic medical terminology preferred. Able to keyboard 35 wpm. Able to read; write legibly; speak in English and Spanish fluently with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office and patient care equipment required for the position; perform required patient care activities related to the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: Valid Driver's License required at time of hire. Successful completion of a Community Health Worker formal training program such as from a college or other education institution is preferred.