With minimal supervision, provides functional and technical support to customers who have purchased Amada Software or are paying for continued instruction at both Amada Facilities and onsite at customers. This position will be onsite at our Buena Park facility.

ESSENTIAL FUNCTIONS:

• Conduct training on all Amada Software.
• Assist in preparing documentation to improve training classes.
• Assist Amada Employee's with software understanding and functionality.
• Learn machine operation to better understand software use.
• Work with software designers to improve software for future updates.
• Provide basic reports on classes and comprehension of software use by customers.

NON-ESSENTIAL FUNCTIONS:

• Continue learning software operation as it changes.
• Clean-up and maintain work area and classrooms.
  Performs other related duties, as assigned by Management.

REPORTING RELATIONSHIP:

• Direct Manager/Division Manager

KNOWLEDGE:

• Mechanical ability and sheet metal experience preferred.
• Microsoft Office familiarity (PPT, Excel) with knowledge of CAD/CAM software preferred.

SKILLS:

• Proficiency in reading blueprints.
• Detailed oriented.
• Excellent English language/communication skills (verbal and written) are required. Depending upon product/region, foreign language skills may be required.

TRAVEL:

• Some travel required and frequent travel is possible. Depending upon product/region, the ability to travel internationally may be required. Travel requirements are dependent upon department/customer need and request by manager.

PAY RATE: $55,000.00-$63,000.00

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations

WORKING CONDITIONS:
LIFTING: Weight Range: 10-75 lb. Frequency: Daily
Requires ability to bend, lift, stoop, reach, stand, crawl, and climb.