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Irvine, CA, US
For over 70 years, Murata Electronics has been a tireless innovator, committed to developing technologies that profoundly change the world around us. Our innovation is inside more state-of-the-art equipment than you may imagine.
Murata solutions enable global product companies to turn their visions into reality - from mobile communications to computers and networking, medical devices to power solutions, smart home technologies to automotive electronics.
Our past innovations drive today's technology, and our present innovations are shaping tomorrow's. Whatever the future holds, you can be sure it will contain Murata.
Irvine, CA
Hybrid
The primary purpose of this position is to provide training, systems support, and continuous improvement in the areas of Supply Chain, Sales, Sales Service, and MENA Management. This position helps to maintain data integrity in USSO, Lotus Notes (table integrity), and USSO web. Incumbent may be called upon to assist the Sample department for Murata Electronics.
- Provide training and follow-up training to Sales and Sales Operations (includes but is not limited to Sales Planners, Sales Associates, and Key Account Managers).
- Create and maintain training documentation.
- Provide system support, for GSS, Lotus Notes, Query Plus, Web, and PC Tools.
- Troubleshoot issues related to the system for users from any department.
- Creation and maintenance of policies and procedures related to Sales and Sales Operations.
- Work on process efficiency relating to both an operational level and Sales-related activities.
- Work on J-Sox activities as assigned.
- Understand and test ongoing changes to the GSS System.
- Support Murata Reps where needed.
- Support sample activities when needed.
- Support users on USSO Web.
- ARS Coordination, if assigned.
- CCR Coordination, if assigned.
- Monthly reports, including data points, as assigned.
- Perform other job-related responsibilities and duties as may be assigned from time to time.
- High School Diploma or GED.
- Two+ years of applicable work experience in the area of Customer Service.
- Ability to demonstrate proficiency in current Microsoft Word, Excel, Access, and Operating Systems.
- Adaptable and able to consistently deal with ever-changing conditions.
- Possess excellent communication skills, both verbal and written.
- Knowledge of Murata's industry, basic business principles, cultural diversities, organization, and products.
- Ability to effectively evaluate and respond appropriately to situations to the benefit of internal and external clients.
- Analytical skills related to problem-solving in the areas of systems and processes.
- Previous Project Management experience.
- Proficiency using Lotus Notes.
- Proficient in Process Mapping.
- College Degree.
Salary: $53,348-$73,111
Imagine the possibilities as a member of Murata'sinnovative global team.
Let's shape tomorrow together!
Murata offers competitive compensation andcomprehensive benefits.
Equal Opportunity/Affirmative Action Employer -M/F/Disabilities/Veterans
Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles
pSemi Corporation supports a diverse workforce and is committed to a policy of equal employment opportunity for applicants and employees. pSemi does not discriminate on the basis of age, race, color, religion (including religious dress and grooming practices), sex/gender (including pregnancy, childbirth, or related medical conditions or breastfeeding), gender identity, gender expression, genetic information, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, legally-protected medical condition, military or veteran status (including “protected veterans” under applicable affirmative action laws), marital status, sexual orientation, or any other basis protected by local, state or federal laws applicable to the Company. pSemi also prohibits discrimination based on the perception that an employee or applicant has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.