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Technical Lab Specialist

San Juan Capistrano, California

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At a glance

Every day as a Quest career professional, you’ll work in a dynamic, collaborative environment with the latest cutting-edge technology. As a laboratory operations team member, you will play a key role in ensuring that the highest standards of quality, safety, and integrity are upheld while meeting the needs of our patients. And, you’ll be supported by a company committed to helping you grow a rewarding career through cross training and comprehensive learning opportunities.

Success profile

What makes a successful candidate? See if you have what it takes.

  • Collaborative
  • Efficient
  • Focused
  • Results-driven
  • Quick-thinking
  • Organized

See how your career can grow

With a world of opportunities in our supportive environment, you’ll take your career to the next level. From collaborating with senior leaders on meaningful work, to on-the-job training, we are committed to fostering your growth, so you can build a successful career. Here is just one example of a career path you can take.

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  • Lab Supervisor or Trainer Lab Supervisor or Trainer
  • Additional Advancement Opportunities Additional Advancement Opportunities

Job Details

Category Laboratory Location San Juan Capistrano, California Job function Operations Job family Laboratory Operations
Shift Day Employee type Regular Full-Time Work mode On-site

Technical Lab Specialist - San Juan Capistrano, CA - Monday - Friday 8:00AM-5:00PM

Pay Range: $55,220 - $99,550 / year


Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful
candidates may be eligible to receive annual performance bonus compensation.


Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical/Dental/Vision for FT employees who work 30+ hours
• 15 PTO days first year
• Paid Holidays
• Annual Bonus Opportunity
• 401(k) with matching contributions
• Variable compensation plan (AIP) bonus
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• Blueprint for Wellness
• Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours
• Opportunities for career advancement
• Training provided!

This position has the overall responsibility for the planning, coordination, and evaluation of all technical and/or operational activities in the laboratory. Responsible for performing duties so as to operate the lab with the highest quality safety and integrity, and in an efficient, economical and businesslike manner are of utmost importance. 


  • Coordinates and documents all competency testing assuring completeness and timeliness. Works with supervisors to develop lists for new testing and to alter current documents as required. Creates these new and altered documents. 
  • Tracks proficiency testing; assures timely arrive and preanalytical processing of all proficiency test kits, and monitors the turnaround times from arrival to placement of the kit in the testing department. Develops and maintains a database for tracking proficiency testing process assuring timely resulting and timely corrective action reporting. 
  • Reviews corrected reports data on a monthly basis and works directly with supervisors to develop corrective actions. Assures corrective action plans are carried through to completion. 
  • Assists Supervisors in preparedness for In-house, corporate, and accrediting agency inspections. 
  • Observes performance of technical SOPs covering each general bench site once annually. Dissociations from the written procedure are documented and quality improvement actions are determined in conjunction with the department manager and supervisor. Follow-up observations are made to assure improvements are in place. 
  • Tabulates positivity data and reports to corporate entities as required. 
  • Performs hardcopy and electronic reporting to state, county and local agencies. Assures consistency of reporting by monitoring accuracy and timeliness. Maintains State reporting test file. 
  • Works directly with the Medical Director, Data Management and electronic reporting personnel to assure that patient data is properly represented on all report formats for testing from all sources (in-house, remote laboratory sites and referral laboratories). Reviews reports for all tests one time annually. 
  • Performs system tests of data transmission across within-laboratory electronic interfaces to assure accuracy. Works with ITG and technical staff to test new interfaces. 
  • Performs review of appropriate reflex testing. 
  • Monitors the performance of instrument-to-instrument accuracy, assuring timeliness. Inputs and reviews comparative data, maintains electronic and hardcopy records. 
  • In order to illustrate accuracy of each LIS calculation performs manual calculations as a means to provide comparative documentation. Works with ITG to test new calculations. 
  • Reviews equipment maintenance records on a monthly basis. 
  • Reviews calibration and maintenance records of hand held pipettes and automated pipettes systems on a monthly basis. 
  • Reviews that all non-certified thermometers are checked against a reference (NIST certified) thermometer or performs the reference check. 
  • Reviews SmarTech data, providing a daily report. This effort manages near misses of quality control failures on a daily basis, prior to the performance or maintenance procedures and assay calibration. By performing this task the Technical Quality Specialist in turn works with the Chemistry Supervisor and Technical Director to manage assay rerun rates, which results in cost savings by reducing reagent usage. 
  • Develops means to monitor turnaround time from order login to verification to test completion to chart posting. Summarizes data providing a VOC metric. 
  • Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. 

QUALIFICATIONS

Required Work Experience:  

At least three years experience in a Clinical Laboratory setting. Competency management and technical training. Laboratory regulation/accreditation. 

Preferred Work Experience:  

Preferred experience in Government agency reporting.  

Physical and Mental Requirements:  

N/A

Knowledge:  

N/A

Skills:  

  • PC application skills in Microsoft Office including Excel and Access.  


EDUCATION
Bachelor’s Degree

LICENSECERTIFICATIONS

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-58398

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Culture

We’ve built a welcoming, inclusive workplace where people are inspired to learn, develop, and progress in their careers. There’s stability, so you can explore many career paths in one field. There’s flexibility, helping you to build a fulfilling life and rewarding career. There’s training and development to align your work with your business success. No wonder there’s more to discover at Quest.

Learn more

Benefits

We’re committed to helping our people live a healthier lifestyle. One way we do this is by offering a comprehensive total rewards package, so you can take care of yourself and the ones you love. Find out how our benefits provide you with everything you need to thrive—now and in the future.

  • Medical, supplemental health, dental, and vision

    From medical, dental, and vision coverage plans designed to meet your needs, to supplemental health plans for an additional layer of financial protection, you can rest assured that your health is high on our agenda.

  • Annual incentive plans

    All eligible employees are invited to participate in our success in our annual incentive bonus plan payout.

  • 401(k)

    You’re eligible to join the Quest Diagnostics 401(k) Plan on your date of hire. The company will match up to 5% of your annual salary.

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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.