Director Quality Health Improvement Initiatives-South Florida-
Job Description
What's your motivation? Opportunity. Creativity. Contribution. It's all part of working for the American Heart Association--where you can contribute professional growth with professional fulfillment. So if you're considering a rewarding career, consider the American Heart Association. Join an organization that was voted 'One of the Best NonProfits to Work For in 2011' We have an exciting opportunity for a Director of Quality Improvement Initiatives. This position will primarily be responsible for overall promotion and implementation of the American Heart Association's 'Get with the Guidelines' quality improvement program for the South Florida area. Major Responsibilities: . Identifying, cultivating and maintaining key market stakeholder relationships impacting program goals such as: hospitals, healthcare systems, health plans, and other healthcare organizations. . Overall customer relationship management including use of Siebel (association customer database). . Coordinate and conduct account management activities for assigned hospitals in the market including implementation and quality improvement consulting. . Market and implement the program including the Patient Management Tool. . Provide hospital training sessions for PMT data entry and PMT data reporting as needed. . Consult with appropriate hospital teams with respect to the compliance issues and strategies. . Responsible for the accredited and non-accredited workshops in primary markets. . Interact with appropriate affiliate staff and volunteers to leverage opportunities and provide seamless customer relationship management. . Execution of all necessary pre-work activities required to launch the 'Get with the Guidelines' modules in a market, including: the oversight and execution of Joint Commission, Primary Stroke Center Certification, Stemi and Stroke systems of care, and similar programs as necessary. . Trouble-shooting and follow-up on specific customer issues. . Conducting follow-up activities with the hospitals. . Facilitating all elements of the 'Get with the Guidelines' program, under the supervision of the Vice-President of QII.
BA/BS Degree along with 2+ years of clinical or quality improvement hospital experience required. Project management experience and experience building and managing relationships with external alliances, strongly preferred. Must have the ability to travel up to 50%, primarily in the defined territory. Cardiac and/or stroke care knowledge/experience is a plus. We offer an excellent benefit package including: generous paid time off, medical/dental/vision insurance, flexible spending accounts, retirement contribution plan and a SMOKE FREE working environment. Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do. To apply: Go to www.heart.org to view this and other current openings. Candidates must apply on-line as the AHA's recruitment process does not include the utilization of faxed or hard copy resumes. The American Heart Association is dedicatd to diversity in the workplace. We are an Equal Opportunity Employer.
